Tips for Excellent Customer Service
1. Hospitality - This can be pretty simple. Be inviting, make your waiting room clean and comfortable. Would you want to sit in your own waiting room?
2. Empathy and Enthusiasm - Empathy is very important in customer service because it allows you to put yourself in the patient’s shoes. Empathy can also instantly diffuse an irritated patient.
3. Attitude - Attitude is everything. Everyone who comes in contact with a customer must have a winning attitude and show it, even over the phone. Gratitude is tangible and transformational.
4. Respect - The customer isn't always right but always deserves respect.
And here’s one more tip:
If you can, give your customers more than what they expect!
My child, at times, you will go through trials and struggles in your life. Do not be surprised when they come. Remember, I said, “In this world, you will have tribulation. But be of good cheer, for I have overcome the world." These trials are a part of life, and they help you to grow and mature. The only way for you to become more like Meis for you to experience some of the things that I went through.
The trials that you’re facing, help to shape and mold you into My image. I want to see Me in you, and that means you must go through a growth process. You must face difficulties and trials, for they help you to become more like Me. I want you to learn to be victorious, and to overcome in the midst of these struggles. I want you to learn how to solve problems in Me so that you can teach others. My child, you can’t help others, if you don’t know how. This is why you must go through a season of learning and growing.
As you go through this time of growth and maturing, don’t assume that I have lifted My hand of protection off of you, or that I am far from you. Dear one, when you're in the fire, I’m even closer to you; for it’s My desire to see your faith grow and be perfected in Me. Therefore, do not mistake the times of trials and struggles as a season of My displeasure. They are seasons of learning, growing and maturing in Me. Have faith in Me and I will lead you to victory.
MEDITATE ON HIS WORD:
John 16:33: These things I have spoken unto you, that in me ye might have peace. In the world ye shall have tribulation: but be of good cheer; I have overcome the world.
2Co 12:8-9: For this thing I besought the Lord thrice, that it might depart from me. And he said unto me, My grace is sufficient for thee: for my strength is made perfect in weakness. Most gladly therefore will I rather glory in my infirmities, that the power of Christ may rest upon me.
1 Peter 1:7: That the trial of your faith, being much more precious than of gold that perisheth, though it be tried with fire, might be found unto praise and honourand glory at the appearing of Jesus Christ:
Did you know that the National Council on Aging has declared September 23rd as National Fall Prevention Day 2015?
Here are some facts to ponder:
Plan ahead and first wash your hands before packing a school lunch (or your own).
"Think about the perishability of the foods you’re making," said Rutgers University professor Don Schaffner, a food scientist and spokesperson for the Institute of Food Technologists. "Perishable foods can remain at room temperature for no more than 2 hours. Properly refrigerated foods can last a long time, but most school children won’t have access to a refrigerator where they can store their lunchbox."
The Institute offers some guidance for parents as they pack lunches:
With aging comes the possibility of developing cataracts. In fact, age is the primary risk factor for developing a clouding of the lens of one or both eyes.
Smoking and diabetes may contribute to the proteins in the eye that clump together and begin to cloud vision, but wear and tear over the years is the main culprit, according to the National Eye Institute. If you have trouble identifying blues and purples, you may have what is called lens discoloration from a cataract forming. The condition can begin as early as age 40, but after age 60 is when cataracts start to reduce the sharpness of your vision.
Other signs of cataract formation include glaring headlights and poor night vision, double vision, faded colors, or frequent prescription changes in your eyeglasses or contacts.
Wearing sunglasses and a hat with a wide brim to block ultraviolet sunlight may help to delay cataracts. If you smoke, stop. Researchers also believe good nutrition can help reduce the risk of age-related cataract. They advise eating green leafy vegetables, fruit, and other foods with antioxidants.
If you are age 60 or older, you should have a comprehensive dilated eye exam at least once every 2 years.
In addition to checking for cataracts, your eye care professional can check for signs of age-related macular degeneration, glaucoma, and other vision disorders. Early treatment for many eye diseases may save your sight.
This yearly health observance provides inspiration and practical ideas for adults, ages 45-plus, to improve their physical, mental, social and financial well-being.
Be Active Every Day!
Commuting length, distance, and means are stress factors that can lead to burnout, said Annie Barreck of the University of Montreal’s School of Industrial Relations.
BY BIKE OR ON FOOT:
Biking is also a mixed bag that is determined by the area the commuter is working in. Commuting by bike in the suburbs is more stressful than biking in the city where cyclists and walkers have access to safety features such as cycle paths and pedestrian crossings, which increase their sense of control over their commute.
Study findings show that the risk of burnout increases significantly when a commute lasts more than 20 minutes. Above 35 minutes, all employees are at increased risk of cynicism toward their job. Barreck believes this should lead employers to adopt flexible commuting arrangements.
Feeling overwhelmed with your "stuff" and looking for ways to throw "things" away? Follow the tips below in de-cluttering from The Cleaning Authority.
Having a strong sense that your life has meaning and direction may make you less likely to develop areas of brain damage caused by blockages in blood flow as you age. This research is reported in the American Heart Association’s journal Stroke.
When a blockage interrupts blood flow in a vessel within the brain, a stroke can result or brain tissue can be damaged. As people age, this damaged tissue may contribute to dementia, movement problems, disability and death.
"Purpose in life differs for everyone and it is important to be thoughtful about what motivates you (such as volunteering, learning new things, or being part of the community) so you can engage in rewarding behaviors," said the researchers at the Rush University Medical Center, Alzheimer’s Disease Center
Here we share and encourage with information.
1. TIA (Transient Ischemic Attack)
2. Stroke Treatments
3. What Is an
Arteriovenous Malformation (AVM)?
4. Ischemic Strokes (Clots)
5. Hemorrhagic Strokes (Bleeds)
6. What You Should Know About Cerebral Aneurysms
7. Learn More Stroke Warning Signs and Symptoms
8. Types of Aphasia
9. Inspirational Stories of Stroke Survivors
10. Brain Stem Stroke